The ability for an Admin to "Log in as a learner" is a feature that allows Workspace Admin's to see Form the way a learner sees it. This lets admins demonstrate, troubleshoot, and experience learner-specific features.
Role required: Site admin, Admin
Admin "Log in as a learner"
- To log in as a learner, go to the People tab > Users. First, find the learner you want to impersonate. Note: if you are a Site admin, you need to be in the learner's workspace. After finding the learner you can click the dropdown arrow to see their profile details, including workspace, and then click on the workspace name to take you there.
- Once you have found them, click the three dots > Login as learner.
- You will now see the learner's perspective, which is shown by the icons at the top right—a red circle with the learner's initials will overlap a grey circle with your initials.
- Anything you do while impersonating a learner will be done as if you were them, so any changes will show on their account - including completing courses or accessing modules.
- Once you're done with the learner view and want to return to your admin view, click the two overlapping circles in the top-right corner, and at the bottom of the dropdown menu, click Back to admin.