User accounts can be edited by Admins and Managers once the account has become Active.
Role required: Site admin, Admin, Manager
Editing an Active User
NB: Only Active accounts can be edited. If an invite has been sent to a user, the invite must be accepted and verified, and the account must be made active before any changes can be made.
Only Managers and Admins can edit learners' accounts. Managers can only edit learners in their own Organisation unit.
To edit an Active Learner account:
- Log in to your workspace
- Go to the People > Users, search for the user and click Edit under the three-dot menu ⁝
Assigning an existing user the Manager role
Managers oversee the users in a specific set of teams or organisation units. They can invite learners, view these users' history, enrol and withdraw courses and manage enrolment requests.
To make a current Learner a Manager for an Organisation unit or set of Organisation units:
- Log in to your workspace
- Go to the People tab, search for the user and click Edit under the three-dot menu ⁝
- Check the Manager checkbox.
- Choose which Organisation units the user will manage.
- Then click Save Changes.
The user will now have access to the People and Catalogue tabs.